Get Fast, Reliable Support with Our Free Remote Access Software

Lost productivity can disrupt your entire day. With our free remote access software, we can connect to your computers no matter where they are—whether at home or in the office—to resolve issues quickly. Most problems can be fixed the same day, saving your business time and keeping everything running smoothly.

Features & Benefits

Fast Same-Day Support

We understand that downtime isn’t an option. With remote access, our team can quickly resolve most issues the same day, so you can get back to focusing on your business.

Free Installation for All Computers

Our remote access software is completely free to install on all your business computers. There’s no added cost, just fast and effective support whenever you need it.

Secure Access with Your Permission

We respect your privacy and security. We only access your computers with explicit permission from you or your designated team member, ensuring full control and peace of mind.

No Location Restrictions

Whether your devices are in the office or at an employee’s home, our software allows us to connect and provide the same high-quality support, no matter where your computers are located.

Affordable and On-Demand

There are no monthly fees or hidden costs. With our pay-as-you-go model, you only pay when you need support—making it budget-friendly for businesses of all sizes.

Proactive Problem Resolution

Our tools allow us to identify and resolve potential issues before they escalate, helping to prevent downtime and keep your operations running smoothly.

Frequently Asked Questions

How does the remote access service work?

Our remote access service allows our team to securely connect to your computers and servers over the internet to diagnose and resolve issues as if we were sitting right there with you. Every session requires your explicit permission before we can connect, ensuring that you’re always in control.

The software runs as a small, lightweight background application that uses minimal system resources, so it won’t slow down your computer or interfere with your work. We also offer temporary, one-time sessions that do not maintain persistent access to your computer.

Is this service really free?

Yes! We provide our remote access software completely free because it allows us to help you faster and more efficiently. By eliminating travel time, we can diagnose and resolve issues quickly—often within minutes—without waiting for an on-site visit. This not only saves us time but also ensures you get the support you need without unnecessary delays or costs. You’ll only pay for support when you actually need it, making it a win-win for everyone.

How secure is the remote connection?

Security is our top priority. All remote sessions are fully encrypted, protecting your data from unauthorized access. Only authorized employees can initiate a connection, and multi-factor authentication is required for access. We never connect to your computer without your explicit approval.

Can I see what’s happening while you're connected?

Absolutely. You’ll be able to watch everything we do in real-time, and you can end the session at any time. We believe in full transparency, so you’ll always know exactly what’s happening on your computer.

What if I’m not comfortable with remote access?

We understand that remote access isn’t for everyone. While we take every precaution to ensure your security and privacy, we also offer on-site support if you prefer a more hands-on approach. Your comfort and trust matter to us.

Can you access my computer anytime?

No. Our security policy only permits us to connect when you explicitly allow it. If you prefer, we can also provide temporary sessions that do not leave any remote access software installed on your computer.

What if I have sensitive data on my computer?

Your privacy is important to us. Our technicians can only see what you choose to share during the session, and all connections are encrypted to keep your information secure. If needed, you can close specific files or applications before we connect.